Terms and Conditions

 


Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.


 

Copyright
All content appearing on this Web site is the property of:

R2B2 Race Cars
880 Cripple Creek Drive
Lawrenceville GA 30043

Copyright © 2012 R2B2 Race Cars. All rights reserved.


As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012 R2B2 Race Cars. All rights reserved.

Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by R2B2 Race Cars. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of R2B2 Race Cars or any third party, except as expressly granted herein.

Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. R2B2 Race Cars and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if R2B2 Race Cars believes that customer conduct violates applicable law or is harmful to the interests of R2B2 Race Cars and its subsidiaries.

Privacy Policy
R2B2 Race Cars use of personal information that you may submit to R2B2 Race Cars through this Web site is governed by the R2B2 Race Cars Privacy Policy.

International
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products.
R2B2 Race Cars is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax
R2B2 Race Cars charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Store Hours
Customer service is available as defined on the Contact Us page of this Web site.


Miscellaneous
SCHEDULING - We strive to give each customer exactly what they want in their race car. This means allowing every customer to make modifications and add options throughout the car-building process, if desired. As a result this sometimes delays the completion of a car, therefore pushing back the start time of the next car on the waiting list. This is the reason we work from a waiting list and won’t give a specific start and/or completion date for any in-house job.

CHASSIS KITS - R2B2 Race Cars chassis kits are custom-cut and bent per your vehicle specifications. Each chassis kit comes complete with hardware, a kit pick slip and a print, unless specified. The Chassis section of our catalog lists the hardware and components included with our kits. Technical support is available at an additional consulting fee.

CHASSIS QUOTES - There are many options available when building a race car so we’ve created our 40+ page R2B2 Race Cars Whole Car Price Guide (WCPG). You will be asked to complete the WCPG by selecting your options. We will then provide an estimated price for your race car, based on your selections and the approximated labor cost to complete the job.”

PAYMENT SCHEDULE - For in-house jobs, sixty percent of the estimated total is due when you place your order. This will put you on the waiting list and allow us to order some of your special order items needed to begin your job. Twenty percent is due when we begin your job.  The balance is due when the customer is notified that the job is done, usually one week prior to completion date. Modifications and options added throughout the car-building process (and the labor associated with those items) must be paid for at that time.  Labor hours are truly estimated and your bill will reflect the actual labor for each labor line item.

TIME & MATERIAL JOBS - Each T&M job we do is different so it’s difficult to accurately estimate what these jobs will cost. Items listed on your estimate reflect the material price only; the labor to install these items will be totaled at the end of the job and put on a separate invoice. Each time something is changed or added, it could increase your material and labor bill.

PRICES - All prices are subject to change without notice. Special order items and custom-made parts need to be pre-paid. Call the office for current pricing.

PAYMENT METHODS - Payment is expected at the time of order. We accept check, money order, Visa and MasterCard. Checks must clear our bank before any merchandise will be shipped. Personal checks will not be accepted for final payments.

FREIGHT CHARGES - Customers are responsible to pay all incoming freight and handling charges incurred for special order items. All outgoing shipping charges will be added to each customer invoice.

INTERNATIONAL SHIPMENTS - R2B2 Race Cars will quote various carriers for the best service, price and insurance on all international shipments. All orders and freight charges must be paid in full before the order will be released.  Any additional freight charges, duties or tariffs incurred will be the responsibility of the customer.

REFUSED SHIPMENTS - All expenses resulting from a refused shipment, regardless of reason, will be the responsibility of the customer and carried as a balance due. Future orders will not be released until R2B2 Race Cars is reimbursed for the expense.

RETURNS - An RGA # is required for all returns so please contact our office before returning any merchandise. A 20% restocking charge will be applied to all returns. Special orders and custom-made parts are non-returnable and non-refundable. Returns will not be accepted after 30 days of the invoice date.

CLAIMS - All merchandise is counted and double-checked prior to shipping. Contact us immediately if your order is not complete or correct. If your package arrives damaged, you are required to keep the packaging in order to process a claim with the freight carrier. Claims for damage, shortage and loss in transit must be made to both the freight carrier and R2B2 Race Cars immediately.

PAINT POLICY - R2B2 Race Cars is a shop and we cannot be responsible for preservation of paint on your car. While we always do our best to preserve paint jobs, the shop environment can cause imperfections in your paint. It is recommended that any paint be applied after your car leaves our shop, if at all possible.

STORAGE FEES - R2B2 Race Cars expects a prompt final payment and pickup of your car. After 7 days, a daily storage fee will be applied to your balance.

WARRANTY - Due to the unusual stress and abuse placed on racing parts, R2B2 Race Cars does not state or imply any warranty. R2B2 Race Cars and/or its employees assume no responsibility or liability for any personal injury or loss resulting from the use of these products orservices.

POLICIES - Contact us for more information on any topic listed here or to receive a copy of our company policies..